UK medium-sized enterprises (SMEs) face one of the most competitive business environments in 2026. Customers desire fast responses, personalised experiences, and seamless cross-channel interactions. Without the right tools, many small and medium-sized enterprises struggle to fulfil these goals. https://www.sutori.com/en/story/crm-microsoft-for-smes-why-it-matters-in-2026-markets--WGUnMVDoGb97CRJdsyKXwBKs