Https://mechatronics.ucmerced.edu/sites/g/files/ufvvjh1226/f/webform/ultrafast-service-assist-how-do-i-talk-to_a-real-person-at-avis.pdf https://mechatronics.ucmerced.edu/sites/g/files/ufvvjh1226/f/webform/ultrafast-service-assist-how-do-i-talk-to_a-real-person-at-avis.pdf