The exponential growth of social media platforms has changed how consumers interact with brands. According to recent data, more than 4.9 billion people spend social media worldwide, spending an average of 2.5 hours per day on these platforms. This giant user base provides a unique opportunity for companies to contact potential customers. Manually handling these interactions, however, ... https://www.botmarketo.com/features-of-modern-social-media-chatbots/